Deer & Who?
Well hello there,
I AM ALEX THE DESIGNER AND MAKER AT DEER & FOX.
DEER & FOX WAS CREATED TO BALANCE MY PROLIFIC CRAFTING HABIT: I LIKE TO EXPERIMENT, I LIKE TO MAKE AND I DO IT A LOT. A FEW YEARS ON AND I AM SO HAPPY THIS IDEA GREW INTO WHAT IT IS TODAY. A PLACE FOR FUNCTIONAL, DIFFERENT & ARTIST DRIVEN PRODUCTS. I LOVE TO TRY OUT NEW THINGS ALL THE TIME AND TWEAK OLD IDEAS TO SUIT NEW DESIGNS AND TRENDS. DEER & FOX IS A MIX OF TRADITIONAL TECHNIQUES AND NEW TECHNOLOGIES, EVERYTHING HERE IS EITHER MADE FROM SCRATCH BY ME PERSONALLY OR DESIGNED BY ME. #SMALLBUSINESS #MUMSWITHHUSTLE
I REALLY WANT TO THANK YOU FOR STOPPING BY AND I HOPE THAT YOU FOUND SOMETHING YOU LOVE, DON'T FORGET TO COME BY AGAIN AS I WILL MOST DEFINITELY HAVE SOMETHING NEW LISTED THE NEXT TIME YOU ARE HERE. LIKE I SAID I LIKE TO EXPERIMENT, I LIKE TO MAKE.
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LOCAL SHOPPERS GUIDE
If you would like insurance for orders please contact us hello@deerandfoxcollective to upgrade your purchase. See homepage for order upgrades. Deer & Fox will not be held responsible for uninsured shipments.
All items are shipped as soon as possible, generally within 3-5 business days after receipt of payment. If you have a special rush request, please contact me and I will be happy to accommodate your needs.
Our shipping is a flat rate of $5 per order Australia Wide & $30 per international order.
If you are shipping outside of Australia please note that Deer & Fox are not responsible for any customs charges incurred.
Holiday Seasons: We get super busy over the holidays so sometimes postal estimates be longer than the above time. We promise they won't exceed 7 business days and that your goods will be shipped with plenty of time to arrive before the big day. We appreciate your patience.
It would be greatly appreciated if you could send an email to let us know that you have received you purchase.
FREQUENTLY ASKED QUESTIONS
That is a great question, why should you buy from Deer & Fox and not some other browser you have open? Firstly we hope you are in love with what we do, we try really hard to create unique and fresh products that we love ourselves. We are a very small operation working from our small studio space from researching the best materials or printers, to sewing up a storm and designing our own websites. Since opening our business we have been blown away from the rapidly growing support which has directed us into the Deer & Fox you see today. We hope that Deer & Fox is the right fit for yourself, friends & family.
Does Deer & Fox provide refunds?
Unfortunately Deer & Fox does not give refunds or accept returns for change of mind, so be sure you love what you are interested in.
When will my order ship?
Your order will be packaged and shipped within three to five business days of your purchase. If there is an issue with the order we will contact you immediately.
What are the shipping rates?
Deer & Fox offers flat rate shipping for standard tracked parcel post.
Australia $5 | International $30. If you would like to add shipping insurance to our order please contact us on email@example.com
What if an item I want to purchase is sold out?
Many of our items are one off's or limited edition. If you are wanting a regularly stocked product please subscribe to our mailing list to keep up to date with restocks. You can also email us at firstname.lastname@example.org to a restock estimate or pre-order.
What payment methods are available?
At Deer & Fox all transactions are handled through PayPal, Afterpay & Stripe. Payment is expected at time of checkout.
All the shipping details and information that we recieve from you will remain confidential. No one has any access to your e-mail for information but us. The money transferred via PayPal is secured ad we don't hold any access to your account details or means of payment at any time.
Didn't answer your question?
Shoot us an email at email@example.com we are happy to chat with you.